Front Line Managers, Leaders and Safety Professionals
The role of managing and leading has many daily challenges; not only ‘downwards’ (employees and teams); but sideways (teams and customers) and upwards to (your boss, manager, supervisor, leader).
And you have that added bonus of having a direct impact on corporate vision, employee retention, sales, customer services and safety.
Whether you are an individual looking to improve your leadership and management skills or an organisation looking to improve your general mid-level leadership and teams, you may find me a creative and useful partner.
How do you?
- Create a balanced team(s)?
- Inspire and motivate these teams?
- Have those tough performance review conversations?
- (more importantly) have the positive performance review conversation?
- Create and run productive meetings?
- Approach your supervisor (boss, manager, etc.) to get the support you need?
- Set up and present engaging and impactful presentations?
- Inspire and delight your customers?
- Help you implement what you have learnt in a Leadership Development program/training
- And much more.
Can coaching help you with that?
Well, here’s what I think.
In our unstoppable world, it is essential to stop and make meaning of the endless changes and transitions life throws our way.
Coaching is for you when you find yourself in a transitory phase and require a deeper understanding of yourself and your environment before you can achieve the results you want in your career, business or life.
You might be finding yourself in one of these positions…
- Are you a self-motivated individual in transition or going through a significant change and want support?
- Have you just taken on the role of managing a new or existing team?
- Is this your first leadership role?
- Are you facing a challenge or goal that seems overwhelming?
- You’ve made it to that new country, and now face cultural challenges and how do you get things done?
And for Safety Professionals (a speciality of mine): your role is to both inspire and be inspiring. Would you like that?
Check out the Inspiring Safety Professional Coaching program.
Teams & Operational Leaders
My mission is simple!
‘I want to help you support your people’.
And the specific ‘your’ people I am referring to are;
New, emerging or even a bit jaded, leaders, supervisors, team-leaders, project-leaders, managers, manager of managers. Your frontline and operational leaders including safety personnel.
Let’s get back to the reason you are here. You are struggling to support your frontline and operational leaders and managers.
Have you ever (I am sure that is a yes) been promoted or taken on a new leader/manager at this level and wondered… what the hell?
“Dean was fantastic in his technical role and now appears to be struggling with being a team leader”
Yesterday they were brilliant technicians; today they are lousy leaders.
If left unchecked you will end up with resentful and unproductive people. And, not just the individual but their team as well.
We know that people often leave jobs because of their immediate boss. And that costs you a fortune, in lost time, recruiting, training and so on.
My questions to you are
- What support have you been able to provide?
- How have you been helping them on their new leadership journey?
- Who is there to provide the support they need?
- Is their boss/manager in a position to help them?
- Does the new boss/manager to the new and emerging leader have the skills let alone the time to provide support?
- What training have you provided?
- And how are the Millennials doing?
Current research suggests that it is 12 to 14 years from when people land their first leadership type role to the time they get their first leadership training and support within organisations.
An unfortunate statistic indeed and you may well be different.
What is often missed in the learning process is supporting those people when they return from development training, particularly human skills.
Coaching is an excellent support mechanism for both the person returning from training and, the manager who is often too busy to provide the support needed.